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Focusrite Saffire Firewire Audio Interface with DSP

Focusrite Saffire Firewire Audio Interface with DSP$The Focusrite Saffire, a new breed of Firewire interface with onboard DSP and 24-bit/192kHz processing. Saffire fuses state-of-the-art hardware with highly integrated software to take audio interfacing one giant step closer to the professional studio experience.

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Review of Focusrite Saffire Firewire Audio Interface with DSP


Feature:
There are some nice features, but what's the point if it is otherwise unusable?

Quality:
See Sound.

Value:
Worthless

Desirability:
I'll give the designers this - it looks great. Guess I'm a sucker for a pretty face. Now I'm the one getting screwed.

Sound:
This is where Saffire loses for me. Despite endless system tweeks, the purchase of a second firewire card, updating to the latest beta software, and even going so far as to reinstall my ENTIRE OPERATING SYSTEM, I still experience cyclical ticks and pops at regular 5-7 second intervals; due to this, Saffire is UTTERLY USELESS. This even occurs on playback of an audio file.

Ease of Use:
Interface is manageable, but not particularly intuitive.

Support:
This is where Focusrite sink themselves. They are now refusing to accept emails - they've removed the link for support from their website, ostensibly to curb spam, and leaving a supportteam [at] focusrite [dot] com text message in its place. Emailing this address, however, results in the email being returned, as does emailing Managing Director Simon Blackwood. For a major company to refuse email support in this day and age is DISGRACEFUL.

Overall:
The above says it all.


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